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If you're having trouble registering, view our troubleshooting tips. Alternatively, call 03 9313 8551 or email us.

Please note: MyAccount is currently available to residential customers only.

  • Find your account number on your bill. If you have more than one account, any current account number can be used here. When entering your account number here, don't include any spaces.

  • Enter the email address registered to your City West Water account.